Home Journal
Notes on where Britain lives.
Market insight from our own data, product news, and the odd strong opinion. From the team at Home.
What happens after you submit a valuation request: the agent side of Home
You fill in an address and hit submit. Here is what actually happens next, with real timing from the last 90 days of requests on Home.
Meet Inigo: the AI assistant for estate agents on Home
Inigo launched in December 2025 as Home's built-in AI assistant for estate agents. It handles valuations, canvassing leads and routine buyer questions so agents can spend more time on the work that matters.
Why your Otto reports sound like you: training on your writing style
Otto's StyleProfileService learns from your existing RICS reports so AI-drafted text matches your voice and phrasing. Here is how it works and why it matters.
RICS Level 2 vs Level 3: which survey do you actually need?
The RICS Level 2 HomeBuyer Report and Level 3 Building Survey serve different purposes. Here is a plain account of what each covers and how to choose the right one for your property.
How Otto reads condition from a property photograph
Otto uses GPT-4o image analysis to identify defects and conditions in survey photographs. Here is what it does, what it cannot do, and why the surveyor stays in control.
How Otto transcribes a property inspection dictation
Otto uses audio dictation to let surveyors record observations on site, then converts speech to structured RICS report content via Whisper. Here is how that pipeline works.
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